Consumer Complaint Detail

MERCURY / VILLAGER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000116834 Incident Date: Jun, 16 2000
Consumer's City: LOUISVILLE Consumer's State: KY
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: VILLAGER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Air bags:side/window
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2DV1114VD Date added to File: May, 25 2021
Date Complaint Received: Jun, 18 2000 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving both driver's side and passenger's side air bags deployed without a cause. also, for two days there was a burning smell within the passenger's compartment. consumer paid little attention to the smell. however, the smell might be linked to the air bag problem. consumer has contacted the dealer. dealer repaired airbags and windshield under warranty. ford sent an engineer to look at the van, concluded the air bags was defective due to general wear and tear. *ak *ml