Consumer Complaint Detail

MERCURY / GRAND MARQUIS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000160378 Incident Date: May, 31 2000
Consumer's City: WORCESTER Consumer's State: MA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: GRAND MARQUIS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:caliper
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2MEFM75W1YX Date added to File: May, 25 2021
Date Complaint Received: Dec, 05 2001 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jan, 21 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While traveling at speeds of 50 mph or higher and applying brakes, a noise comes from vehicle, and vehicle pulls to one side, mostly to the right side more than the left. delaership has worked on brake calipers, and replaced rear brakes. these repairs have failed to remedy the problem.*ak consumer is still experiencing problems with the brakes. the front brakes were serviced and the mechanic freed the calipers. consumer was told to drive the vehicle and if the problem resurfaced work would then need to be done on the hydraulics. consumer was informed that the brake pads had only three thousand miles left on the pads and that this was normal wear and tear. consumer requests reimbursment for monies paid that should have been covered under the new car warranty. *jg