| Components - Details | |
|---|---|
| NHTSA Complaint Number: 000196407 | Incident Date: Jan, 10 2000 |
| Consumer's City: JACKSONVILLE | Consumer's State: NC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: NAVIGATOR | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 5LMRU27L2WL | Date added to File: May, 16 2021 |
| Date Complaint Received: Jan, 13 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 10 2002 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Spark plugs!! i have a 98 lincoln navigator, i just had a 60,000 mile service completed on it 3,000 miles ago. the truck was sputtering and stalling out in traffic, the lincoln dealership assured me it was a hose egr/pcv, i can't really recall which. they replaced the hose along with the service. i deploy to korea in sep 02', and i get a call from my wife the truck is doing the same thing. so she takes it to a different lincoln dealership, they inform her that a spark plug is rusted and frozen in the head assy. they also inform her that the upper half is broken off, and the lower half is still in the head. i call to ask is this something that should have been caught on one the regular services, and he said "maybe". that is all he would say , he said he could not comment on what another dealership should have done. so i'm getting nowhere, but out of $14-$1,500. my complaint is that how is something like this suppose to caught if no one ever checks under the spark plug covers even for condition and security. i had this truck checked before i left so i would feel good that my wife and kids wre in a reliabl/safe vehicle, when in fact that truck could of stalled out when she was passing or even caught on fire or something. that is my complaint. |
