Consumer Complaint Detail

FIRESTONE / WILDERNESS / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 000201031 Incident Date: Oct, 12 2000
Consumer's City: Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: FIRESTONE TIRE & RUBBER CO.
Model Name: WILDERNESS Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 4S3BH6658Y7 Date added to File: May, 25 2021
Date Complaint Received: Oct, 13 2000 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: Nov, 30 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tire seam blew out in perfect circumference accompanied by profuse smoke. extremely dangerous situation since i could not see what was happening to my car due to the smoke. i thought i blew a gasket. brought tire to firestone dealer where they did a soap test. no punctures were there except the complete breakdown of the seam on the outside of the tire. they replaced it, however they replaced it with another wilderness tire. in the 28 years of driving i have had, i have never experienced a blow out like this or even seen one. the degree of smoke and perfect failure of the seam point to a problem worthy of your investigation. please notify me, in kind, of the procedure you will under take to insure that the thousands of people driving the new 2000 outback equipped with the wilderness tires will be safe from harm. i believe with all my heart that there is a serious problem here. thank you for your assistance and support in this matter. *nlm **dimsii ivoq entry posted after 12/12/02 cut-over to artemis*734292