| Components - Details | |
|---|---|
| NHTSA Complaint Number: 000217117 | Incident Date: Jan, 06 2000 |
| Consumer's City: CANAL WINCHESTER | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: DEVILLE | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:rear:axle:spindle |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G6KD54Y7XU | Date added to File: May, 16 2021 |
| Date Complaint Received: Jun, 04 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 14 2000 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a 1999 cadillac deville, there is a problem with the rear suspension knuckle assembly, i have had this car to 2 different dealers, the second dealer, last summer, replaced the rear struts & stabilizer bar which did not rectify the situation when ambient temperatures are above 60 degrees, i hear a "fierce" screech/scrunch sound from the rear suspension, i have gone round & round with cadillac customer service & the dealers, now that the car is no longer under warranty cadillac doesn't want anything to do with it. i had my oil changed & the tires rotated last week & while they were under the car i had them to look at the rear suspension, they said it needed a new knuckle assembly & the dealer knew better than replace rear struts with this type of noise. it seems that nourse cadillac in delaware ran up a big tab & billed it to cadillac (warranty) and as soon as they made their money they wanted nothing more to do with the car so now i am stuck. a car of this magnitude & price should not have rear components wearing like this, i only have 77,000 miles on the car & i do not drive it hard....what do i do?*ak |
