Consumer Complaint Detail

DODGE / RAM 2500 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000219996 Incident Date: May, 13 2000
Consumer's City: ILWACO Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Fuel system, diesel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7KF2369XJ Date added to File: May, 25 2021
Date Complaint Received: Jun, 24 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dodge ram lift pump failures failure of fuel system fuel oil transfer pump (lift pump) leads to immediate engine stalling. when towing (as which truck is designed for), upon engine shutdown at hwy speeds, immediate loss of power brake and steering performance. this leads to loss of control of trailer and/or load. property damage and fatalities would be dependent upon drivers experience level while towing. mfg (damilerchysler) knows of the problem, in some cases will replace pump dependent upon detailed proof from vehicle owner. not all dealers following company policy and is will actually flat refuse to address that a problem exists, even though the mfc has issued a tech service bulletin (tsb). *nlm