Consumer Complaint Detail

FORD / MUSTANG / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000220021 Incident Date: May, 19 2000
Consumer's City: COLLINSTON Consumer's State: LA
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: MUSTANG Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FALP4047VF Date added to File: May, 16 2021
Date Complaint Received: Jun, 18 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 06 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The color of this mustang is white. around may or june 2000, the paint began to peel off the roof of the car. almost immediately, the exposed metal began to rust. i consulted the dealer about it, but they wanted to charge me to paint the car, since the warranty was expired. prior to this, i had it looked at by another party who said that ford should paint it at no charge to me because the paint and primer were both defective, thus causing the paint to come off. i called ford motor company, but they wouldn't help. the owner's manual says the metal has to be "perforated" before ford would cover the paint. i feel that they should have painted the vehicle when the problem was first reported. even if they just painted the roof and not the whole vehicle, i would have been satisfied with that. (lt). *nlm