Consumer Complaint Detail
FORD / CROWN VICTORIA / 1996
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 000224939 | Incident Date: Feb, 17 2000 |
| Consumer's City: MEDFORD | Consumer's State: OR |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: CROWN VICTORIA | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:power window devices and controls |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Jul, 17 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 18 1996 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The following is a copy of the "inquiry/concern" sent to the ford motor company relationship center: the right front electric window malfunctioned on 2/18/00 at 42,134 miles. it cost me a $50 deductible to replace a defective regulator because i had purchased the extended warranty. the left rear window malfunctioned on 11/28/00 at 51,983 miles. it cost a $50 warranty deductible to replace a faulty regulator. the driver's left front window malfunctioned on 12/26/00 at 52,465 miles. it cost a $50 deductible to replace a defective regulator. the right rear window malfunctioned on 7/3/03 at 90,201 miles. it cost $209 to replace a defective regulator. cycle complete. any pattern here? ford's response was surprise at the consistent defects in their regulators. they couldn't assist financially because i had used an independent to fix the last window while trying to keep costs low. was this experience unique? *jb |