Consumer Complaint Detail

FIRESTONE / STEEL BELTED RADIAL / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000225117 Incident Date: Jun, 24 2000
Consumer's City: CHICO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: FIRESTONE TIRE & RUBBER CO.
Model Name: STEEL BELTED RADIAL Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:tread/belt
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jul, 20 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My wife and i had a firestone "firehawk ss wl" passenger car tire come apart while we were traveling at freeway speeds on interstate 5 in northern california on june 25, 2000. we filed a claim with firestone tire on july 3, 2000 after the tire was inspected at the local firestone store where it had been purchased. i was referred to an "ed" at the bridgestone/firestone techno center and was told i had to return the tire for their inspection. scott at scott & smitty's firestone, packaged the tire and sent it to the techno center in june 2000. i then submitted the required (1) incident report, (2) a copy of the preliminary estimate" from courtesy motors (for damages to the automobile), (3) a copy of the replacement tire invoice from scott & smitty's firestone (chico, califormin), and (4) photos of the tire and damage to the automobile. i received no response from firestone after june 27, 2000. i sent them another letter on september 1, 2000 and sent the nhtsa a letter on september 5, 2000. i sent a third letter to firestone on january 2, 2001. to date, i have not received a response from either organization.*ak