Consumer Complaint Detail

MERCURY / COUGAR / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000238409 Incident Date: Oct, 09 2000
Consumer's City: SELDEN Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Fuel system, other:storage:tank assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Sep, 29 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There appears to be a widespread problem with fuel tank warpage on 2000 mercury cougars. the tank is molded plastic and can distort. this distortion occurs without warning or noticeable incident. once distorted, the car will suddenly fail to be able to access the last quarter tank of fuel and will suddenly lose power or stall. the dealer from whom i purchased the car diagnosed the problem and replaced the tank and fuel sender; however, subsequent discussions on internet groups related to the car or maker reveal that there are a significant number of people experiencing the same symptoms whose local dealers are either ignorant of the problem or unwilling to fix the problem at the factory's expense.