Consumer Complaint Detail

SATURN / SL / 1995

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000244105 Incident Date: Jul, 04 2000
Consumer's City: KIRKLAND Consumer's State: WA
Vehicle Transmission Type: MAN Manufacturers Name: General Motors, LLC
Model Name: SL Model Year: 1995
Vehicle Involved in a Crash: Yes Component's Description: Seats:front assembly:recliner
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1G8ZG5289SZ Date added to File: May, 25 2021
Date Complaint Received: Nov, 02 2003 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Feb, 01 1995
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Below are excerpts from the letter i wrote to saturn. they basically blew me off: president and ceo saturn corporation on july 5, 2000, i was rear-ended by a late model ford mustang while i was stopped at a red light in my 1995 saturn sl-1. when i was hit, my driver's seat back failed and i was thrown into the back seat of my car and sprained my lower back. after almost two months, my back is still in pain and i am undergoing physical therapy. a year or so ago, i saw a television news report that stated saturn was recalling all 1995 sl-series sedans because of an inherent fault in the design that would cause the seat back to fail in the event of a rear-end collision. i contacted saturn of bellevue in bellevue, washington and after typing my vehicle identification number into their computer, they told me my car was not involved in the recall. when i asked if my car was safe, they assured me it was. it is now painfully obvious that my car was not safe. i am upset and disappointed with the saturn corporation for telling me it was safe to continue driving a car with an inherent safety design fault. i recently called saturn of bellevue to get an address where i could write to you, and during the course of the conversation, the salesman i spoke with told me that seat back failure in a rear-end collision was a common occurrence and he didn't understand what my problem was. i subsequently spoke with two insurance adjusters who assured me that this was not a common occurrence. at this point, i am asking that you direct saturn of bellevue or saturn of renton in washington state to re-fit my obviously defective front seats (both driver and passenger) with which ever safety device you installed in the 1995 saturn vehicles that were covered by your recall. *la