Consumer Complaint Detail

KIA / SORENTO / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000251498 Incident Date: Dec, 23 2000
Consumer's City: Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Kia Motors America
Model Name: SORENTO Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KNDJC733535 Date added to File: May, 25 2021
Date Complaint Received: Dec, 25 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1. (11/03/03 1st incident) "air bag" system light came on. vehicle was taken to jeffery kia for repair. i was called to pickup vehicle two days later. (unaware at the time that the air bag system had been disabled) week later received call that air bag was in and to return vehicle for air bag replacement. repair completed and vehicle returned next day. 2.) (2nd incident) on vacation in starke, fa., december 24, 2003 "air bag" system light came on. told to return to dealer (kia hotline) drove 16 hours 12/25/03 to get vehicle to jeffery kia and delivered to dealer 12/26/03. i am disturbed that vehicle was initially returned to me in unsafe condition and unsatisfactorily repaired and placed my grand children in jeopardy.*ak