Consumer Complaint Detail

NISSAN / QUEST / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000253019 Incident Date: May, 16 2000
Consumer's City: WOODSTOCK Consumer's State: AL
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: QUEST Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4N2XN11T6XD Date added to File: May, 25 2021
Date Complaint Received: Jan, 03 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 25 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Sticking throttle caused by build-up of soot, carbon, gum, or whatever it is in the throttle body assembly. the throttle requires excess pressure to overcome its sticking. then, when it unsticks, the vehicle lurches forward faster than expected. this can be a very unsafe reaction at times, depending on the situation. it is also very hard on my wife's neck; she has had a cervical discectomy and fusion. i have received a class action lawsuit which proposes reimbursement for throttle body cleanings or replacements and free future cleanings/replacements during the manufacturer's warranty period. all this is wonderful and good for the original owner(s) --- at least during the warranty period --- but does nothing to improve safety! what if you wreck taking the car to their shop? and what happens when someone else buys the vehicle who isn't aware of the problem? if you need a copy of the lawsuit, i made one just for you. other information that you might need follows: nissan quest settlement administrator, c/o rosenthal & company llc, p.o. box 6175, novato, ca 94948-6175 1-888-866-8245 class counsel: sean r. matt, hagens berman llp, 1301 fifth avenue, suite 2900, seattle, wa 98101 counsel for nna: malcolm e. wheeler, wheeler trig & kennedy, p.c., 1801 california street, suite 3600, denver, co 80202-2617 the incident date below is most likely incorrect. i know the first time our throttle stuck, i cleaned it myself because the dealer wanted an ungodly price to do it. i don't remember when it was. my wife says she has paid for one cleaning, but she is unavailable to ask about the date. i had to put something in the blocks, to get past this point. *la