Consumer Complaint Detail

FORD / EXPLORER / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000270546 Incident Date: Feb, 14 2000
Consumer's City: LITTLE ROCK Consumer's State: AR
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Power train:clutch assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMCU22X4TU Date added to File: May, 25 2021
Date Complaint Received: Apr, 15 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 1996
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have an explorer sport with manual transmission. this car is will taken care of even if it has alot of miles on it. the manual shift shakes considerably. if there is a rough surface on the highway, it seems to be ready to take flight. at 165,000 miles i had the clutch, pressure plate, and throwout bearings replaced. the machine at the dealership couldn't tell me why it happened but he thought something was still wrong. now at 212,000 miles the bearings and clutch are out again. while looking at some other explorers at the dealership, i noticed that the newwer explorers have a vibration damper mounted on the rear axle. ford would be happy to put one on my car for $4,000. i am very upset since it was their design flaw that is causing all my problems.i have already spent alot of money trying to fix their design error. *ak