Consumer Complaint Detail

MAZDA / PROTEGE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000277170 Incident Date: Jun, 14 2000
Consumer's City: PLANO Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Mazda Motor Corp.
Model Name: PROTEGE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JM1BJ2220X0 Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought the car in august 1999,it had 12 miles on it i had just gotten rid of another protege 1994 the most lousy car i had ever seen,i had spent over$ 8,000 on repairs. 2 transmissions in 2 years. 2 sets of cv boots etc. anyway i thought if i could get a new one i would not have any trouble for a long time, if any at all. well,i had it probably had it about 6 months or so,and it started making a metallic rattling in the front in the engine. it sounds like back in the old days when a car needed oil it would rattle like a piece of junk. they checked it out could not find anything,took it back several times, so the service manager joe burk very nice man very helpful. they changed a few parts, power train etc, please check my records with them if you can, or i will have to dig in my files to find all of the receipts.so he suggested that i try different gas. well,i did i tried all of them cost me almost $1,500. mobil,exxon,chevron,texaco,shell mid grade gas. absolutley did nothing,this went on for a year.this is about 2001. well it seems it does this very badly when it gets hot. he said that they had heard about some of these problems in houston with their heat and humidity. i ask if this does not work what are they going to do? well mazda mentioned maybe giving me another car. they decided to put a brand new engine in it,(a brand new car)by that time it had a little 20,000 miles on it. i pay $412.64 a month on a car that rattles like a piece of crap. that did not solve the problem. as of the week of august 4-8 took it back still doing it, they replaced the power train on it and it still does it. they looked at it again. nothing can be done,as long as i am in warranty i am alright, but when that runs out i am screwed.