Consumer Complaint Detail

HONDA / ODYSSEY / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000285348 Incident Date: Sep, 30 2000
Consumer's City: ELLICOTT CITY Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ODYSSEY Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HKRL1867YH Date added to File: May, 25 2021
Date Complaint Received: Jun, 23 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The car lurches when accelarating from a standing stop. it feels like the transmission is catching, and is a jerky movement. has gotten worse in 2004 when the engine warning light has been on at least three times. *ak we bought the car "new" from what was apparently canadian inv entory. we were told that because the car was canadian the original warranty did not apply and the dealer provided 3rd party coverage. while we did report the issue during the coverage period, it was not clear what exactly it was (at least to us) and was not identified as a transmission problem. only in 2004 have we and the dealer concluded it was definately a transmission issue. honda usa will not acknowledge the problem because it is a "gray market vechicle" and said we must deal with honda canada, and honda canada says it is a us problem and won't deal with it. while the dealer is supportive and their service department has worked with us, they direct us to the manufacturer as they say the third party coverage has expired and the gray market vechicle has no warranty. i feel i have a safety issue and that neither honda or the dealer will stand behind their vechicle. when i discussed the issue with honda canada, they told me the vin indicated that a previous owner was budget rental cars, so how they are involved in the shifting of dealer inventory is questionable at best. i don't understand why they are allowed to operate in this way, and why the manufacturer and/or the dealer will not stand behind the vehicle and address a serious problem. this problem is not normal and should not be happening on a car with 65,000 miles, especially one that has been well maintained with all scheduled service.