| Components - Details | |
|---|---|
| NHTSA Complaint Number: 000295215 | Incident Date: Aug, 20 2000 |
| Consumer's City: CRANSTON | Consumer's State: RI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: NEON | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:rack and pinion:rack |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1P3ES46C7YD | Date added to File: May, 25 2021 |
| Date Complaint Received: Aug, 23 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I brought my car to midas for brake work and they told me there is something wrong with the power steering. they advised me to call the dealership. i called, and they fit me in right away. i received a call from them today stating the power steering rack needs to be replaced. they advised me it is not under warranty. they canot find any documentation that i purchased the 7 year, 70,000 mile warranty. the price to replace this is $820.00. while i was trying to find my paperwork, i came across a work order from 11/15/00. i complained then of the same problem and they told me it was a power steering cap. this was under warranty and the cost i would have had to pay was $6.00. how convenient for them. well, here it is 2004 and the problem arose again. only, it is $820.00 that i have to pay vs. their $6.00 that they paid. this seems like it should have been a recall problem. but then again, i have never received a recall notice for anything. i learned of the seatbelt recall from the newspaper.*ak |
