Consumer Complaint Detail

JEEP / LAREDO / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000309690 Incident Date: May, 31 2000
Consumer's City: CUMBERLAND Consumer's State: RI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: LAREDO Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GZ48SXWC Date added to File: May, 25 2021
Date Complaint Received: Nov, 21 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 08 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Fuel indicator gauge fluctuates between fuel supply and empty, and low fuel alarm activates even when fuel tank is full. attempted to track actual fuel supply by overhead console display, but that display fluctuates with fuel indicator gauge also. while driving, even with full tank, fuel indicator gauge and low fuel alarm keeps activating. the only time it is possible to be sure of fuel supply is when fuel tank is refueled. told dealership service department of problem while in for service, but they stated they were not aware of any problem with the fuel indicator gauge. following this, i wrote daimler chrysler corp. in 2002 informing them that i was having this problem with not only my personal jeep cherokee laredo, but also with the fire department's vehicle. i received a telephone call from daimler chrysler concerning my letter, and they also said they were not aware of any problem. upon speaking to other owners of jeep cherokees, i have learned that there are others experiencing the same problem, which is not only a source of aggravation, but also a distraction when the alarm activates. one individual i spoke to informed me that when she complained of the problem at her dealership, she was told that when she fuel her vehicle to replace the gas cap and turn it until it clicked 3 times, which is ludicrous. *jb