Consumer Complaint Detail

TRW / TRW / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 000314171 Incident Date: Dec, 26 2000
Consumer's City: ALAMEDA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: TRW Automotive, Inc.
Model Name: TRW Model Year: 9999
Vehicle Involved in a Crash: Yes Component's Description: Equipment
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1B4HS28Z7XF Date added to File: May, 25 2021
Date Complaint Received: Dec, 19 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Mar, 12 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: L999 dodge durango upper and or lower ball joint failures on four different occasions over a four year period. upper and lower ball joints used as original manufacturer installed and replacement parts are known to be deficient according to nhtsa, and accidents as well as expensive replacement costs have occured. i am now in my fourth replacement cycle, with upper ball joints having been replaced three times and the lowers now in their second time. nhtsa has failed to include l998 and l999 model years, allowing daimler chrysler to slip the noose regarding responsibility for the same defective parts used in 2000-2004 my vehicles. nhtsa should require dodge to include l998, l999 model years in its recall investigation. dodge customer service rejected my two separate appeals for replacement or reimbursement, one in 2003 and the other in 2004 parts failure dates were 12/27/01, 12/27/03, april '04 and on 12/l8/04.*ak