Consumer Complaint Detail

DODGE / STRATUS COUPE / 2001

Components - Details
NHTSA Complaint Number: 001016152	Incident Date: Apr, 25 2001
Consumer's City: DOVER	Consumer's State: NJ
Vehicle Transmission Type:	Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS COUPE	Model Year: 2001
Vehicle Involved in a Crash: No	Component's Description: Power train:automatic transmission:cooling unit and lines
Vehicle Involved in a Fire: No	Persons Injured: 0
Vehicle's VIN#:	Date added to File: May, 16 2021
Date Complaint Received: May, 15 2001	Complaint Type: LETR
Incident Reported To Police: No	Purchase Date: -
Was Original Owner: No	Anti-lock Brakes: No
Number of Cylinders: 0	Date of Manufacturer: -
Was Vehicle Towed: -	Description of the Complaints: Consumer is not satisfied about her request for reimbursemnt being declined, consumer received a recall notification (01v011002) in the mail to contact her dealer, but when she did she was advised by delaer that they needed an entire day to perform the repairs, therefore work could not be performed on a saturday, consumer contacted manufacturer about rental reimbursement and she was told that the dealer could have performed the work on a saturday and if not consumer should have called the customer service center to get another authorized dealer, consumer states that no where on the paperwork that it says if your dealer is unable to perform work to contact customer service. *jb