Consumer Complaint Detail

MERCURY / MYSTIQUE / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001019374 Incident Date: Aug, 15 2001
Consumer's City: SHIRLEY Consumer's State: MA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: MYSTIQUE Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:turn signal:switch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MELM6537TK Date added to File: May, 25 2021
Date Complaint Received: Sep, 17 2001 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When the consumer engaged the right turn signal, several seconds later smoke starting streaming out of the steering column through the rubber gasket surrounding the directional signal actuator arm, the dealer found that the multi-function switch was defective and it was replaced, the consumer is concerned that the part does not contain a change in design which would prevent this from occuring again.