Consumer Complaint Detail

GMC / SUBURBAN / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001019999 Incident Date: Sep, 17 2001
Consumer's City: MOSINEE Consumer's State: WI
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Power train:manual transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3GKFK16R0WG Date added to File: May, 16 2021
Date Complaint Received: Sep, 30 2001 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: Feb, 28 2001
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The transmission failed and was rebuilt, the consumer was asking reimbursment because the problem was created by change in manufacturing process. *yh consumer was informed that other vehicles like these have had problems with losing reverse, 2nd and 4th gears, this being caused by a change in the manufacturing process for the sun gear reaction shell, during production the radius of the area attaching the splines on the shell to the shell housing was reduced, leading to a fatigue failure of the shell. *slc