| Components - Details | |
|---|---|
| NHTSA Complaint Number: 001036049 | Incident Date: Oct, 14 2001 |
| Consumer's City: | Consumer's State: MO |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: RAM 1500 | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1B7HF16Z7XS | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 27 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 21 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: We purchased a 1999 dodge ram 1500 in october 1999. shortly after the warranty ran out, the transmission began 'chattering' and jerking periodically like we were driving over a 'rumble strip' on the highway. took the vehicle to the dealer many times and small adjustments were made. eventually when the problem could not be corrected and the 'jerking' became nearly continuous, we were told to take the pickup to a transmission shop. there the repairman told us that dodge pickups kept him in business. that 8 out of 10 of his transmission repair jobs were dodge pickups. the transmission was completely overhauled and we were given a one year warranty. shortly before the warranty was to again run out, the old trouble surfaced. adjustments were made which helped for a few months. the problem surfaced again and now we were told to take the pickup back to the dealer, that the problem must certainly be in the 'computer'. the dealer said we can put a new computer in the pickup but we can't guarantee that will fix the problem and, of course, we won't be able to refund your $400.00 purchase of a new computer if it doesn't solve the problem. our choice is, therefore, to continue to drive a malfunctioning dodge ram pickup whose transmission will sooner rather than later eventually fail, gamble $400.00 to see if the computer 'might' fix the problem or trade for another pickup (can't afford this option). we are fed up with dodge pickups and will likely never purchase from dodge again. we were a faithful dodge owner having had six prior dodge pickups. this pickup has had light duty, has been serviced on a regular basis and has not been abused in any manner. it should be running as good as new. we purchased a chevrolet lumina new in 1993. it has 204,000 miles on the odometer now and has had under $1,000 lifetime repair, needs no oil between changes and still runs great. we take care of our vehicles. *jb |
