Consumer Complaint Detail

MERCURY / COUGAR / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001062668 Incident Date: Nov, 14 2001
Consumer's City: CORDOVA Consumer's State: TN
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Visibility:sun/moon roof assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZWFT61L7X5 Date added to File: May, 23 2021
Date Complaint Received: Apr, 15 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 14 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We bought our first cougar in 2001. it is a 1999. a month after i bought it, the sunroof broke and froze in the up position. i had an extended warranty that was told to us covered this part. when took it in to get looked at, it did not cover it and they said that the sunroof would cost $2000 to fix. rain, snow, and anything else comes into my car now and the fabric is now ruined. it is utterly ridiculous that this manufacturer made such a faulty product and refuses to do anything to help fix it. i haven't seen a cougar since with a sunroof that is not broken. please recall this item!!! *nm