Consumer Complaint Detail

MERCURY / VILLAGER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001064335 Incident Date: Jan, 27 2001
Consumer's City: MOHAWK Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: VILLAGER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2DV1113VD Date added to File: May, 25 2021
Date Complaint Received: Jan, 29 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Problem: interior systems:passive restraint:air bag. - when i started my vehicle on sunday evening, january 28th about 6:15pm, the "air bag" red warning light was flashing. i called the dealer the next day, monday, 29th and scheduled an appointment to look at this on thursday, feb 1 at 7:30am. the light continues to flash as of this writing and has not stopped. second problem: this has not been addressed until now because i had only just now while researching tsb's that owners have had problem with "intermittent self-activation door locks." i will also address this with the dealer. the mileage indicated at the time of this problem is approximate. i do know that it first occured when i used door lock mechanism when getting out of the van on a saturday in october. i was attending my son's football game. thanks for your efforts. additionally, i have never had a problem or complaint w/skinner sales. signed, rich monahan.*ak