Consumer Complaint Detail

MERCEDES BENZ / MERCEDES BENZ / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001066959 Incident Date: Mar, 01 2001
Consumer's City: PLANO Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: MERCEDES BENZ Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:park/neutral start interlock switch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBLK70G3YT Date added to File: May, 16 2021
Date Complaint Received: Mar, 09 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Cup holder design tends to rotate forward and dump cup upon braking. on this occurrence, hard braking was necessary due to another car cutting in front of mine. the coffee cup was dumped forward, and spilled into the center console/gear shift area. this completely disabled and disconnected the transmission due to moisture penetration of the electronic shift mechanism. the disablement occurred in a traffic lane on a 55 mph speed limit road. i was nearly rear-ended several times before being able to get the car moved using a "limp home" mode with the assistance of a mechanic from mb teleaid. i feel that the design allowing the transmission to become totally disabled and completely disconnect due to liquid spillage from the oem cupholder is a serious defect which needs to be addressed by retrofitting a rubber seal or other similar solution. the seriousness and safety issue is underscored by the fact that i was nearly rear-ended on a high speed road by several cars while my car was stopped and totally disabled in a traffic lane.*ak