Consumer Complaint Detail
LAND ROVER / DISCOVERY / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 001067401 | Incident Date: Jan, 28 2001 |
| Consumer's City: HANOVER | Consumer's State: MA |
| Vehicle Transmission Type: | Manufacturers Name: Land Rover |
| Model Name: DISCOVERY | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission:lever and linkage:column shift |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: SALJY1246VA | Date added to File: May, 25 2021 |
| Date Complaint Received: Mar, 16 2001 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 31 2000 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The car broke down on the highway bucking and hesitating while traveling approx. 35mph. after pulling into breakdown lane car was towed to landrover of hanover (ma). they reported that the transfer box "split in half" causing additional damage to the transmission. the quote received at that time was $14,000. not trusting that dealer, the car was towed to land rover metrowest (ma). they replaced the transfer box and reported that the transmission should be ok. 2 weeks later the transmission failed. metrowest then replaced the transmission. there was no explanation for the failure of the transfer box and transmission. the cost was upwards of $5,000 with a used transmission and transfer box. the vehicles warranty ran up in august of 2000. 5 months prior to the damage. i requested a goodwill adjustment from the manufacturer and was declined. in addition, on 6/5/00 the vehicle was brought to land rover hanover for a recall item o2 sensor. at that time it was found that a transfer box mount stud was rusted (while under warranty). the dealer never notified me when the part came in and only mentioned in passing that the part was rusted at all. it is my feeling that the above mentioned repairs and parts should be covered under warranty by the manufacturer. furthermore, on march 9, 2001 the vehicle was involved in a head on collision with a utility pole at 25-35 mph. neither the driver's nor passanger side airbags deployed. if it hadn't been for the seatbelt, the driver would have sustained serious injuries. |