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NHTSA Complaint Number: 001067997 | Incident Date: Jan, 04 2001 |
Consumer's City: HEMET | Consumer's State: CA |
Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
Model Name: ASTRO | Model Year: 1999 |
Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1GCDM19WXXB | Date added to File: May, 25 2021 |
Date Complaint Received: Mar, 25 2001 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Mar, 31 1999 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 0 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: I have complained about the transmission banging when going from 1st to 2nd gear. i was told that this was normal everytine i brought it in for a check up. this has been going on since the time i bought it. the transmission finally failed at the date mentioned. i lost reverse but i had drive. as i drove it home the rpm's were high and it barely shifted. i barely got it home since the transmission was slipping between gears all the way home. i limped it home then had it towed in the next morning. i got the van back 6 days later. now it slips before going to into 1st gear. it never did that before with the 1st transmission. it also slips between first and second again. i was told that was normal. i have driven 4 other astro vans the same year and make and they do not slip between gears. i know that the new transmission is going again and i only have 1000 miles on it.everytime i complain about it they always say that is not normal. when i first bought the van it vibrated very bad. i was told that was normal too. i had only 75 miles on it. they took it for a test drive and they told be that the drive shaft was bent and had to be replaced. they replaced the drive shaft 5 days after i bought it. i am fed up with this. i told them i am taking them to court if the transmission fails again. they said the reason the transmission failed was from normal wear and tear. please help me with this problem. thanks. *ak |