Consumer Complaint Detail

CHEVROLET / ASTRO / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001067997 Incident Date: Jan, 04 2001
Consumer's City: HEMET Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ASTRO Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GCDM19WXXB Date added to File: May, 25 2021
Date Complaint Received: Mar, 25 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have complained about the transmission banging when going from 1st to 2nd gear. i was told that this was normal everytine i brought it in for a check up. this has been going on since the time i bought it. the transmission finally failed at the date mentioned. i lost reverse but i had drive. as i drove it home the rpm's were high and it barely shifted. i barely got it home since the transmission was slipping between gears all the way home. i limped it home then had it towed in the next morning. i got the van back 6 days later. now it slips before going to into 1st gear. it never did that before with the 1st transmission. it also slips between first and second again. i was told that was normal. i have driven 4 other astro vans the same year and make and they do not slip between gears. i know that the new transmission is going again and i only have 1000 miles on it.everytime i complain about it they always say that is not normal. when i first bought the van it vibrated very bad. i was told that was normal too. i had only 75 miles on it. they took it for a test drive and they told be that the drive shaft was bent and had to be replaced. they replaced the drive shaft 5 days after i bought it. i am fed up with this. i told them i am taking them to court if the transmission fails again. they said the reason the transmission failed was from normal wear and tear. please help me with this problem. thanks. *ak