| Components - Details | |
|---|---|
| NHTSA Complaint Number: 001068449 | Incident Date: Mar, 09 2001 |
| Consumer's City: NORTH CONWAY | Consumer's State: NH |
| Vehicle Transmission Type: | Manufacturers Name: General Motors, LLC |
| Model Name: SAFARI | Model Year: 1994 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:springs:torsion bar |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GKEL19W1RB | Date added to File: May, 25 2021 |
| Date Complaint Received: Mar, 31 2001 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 31 1995 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Dear representative, please consider the following. on 03/10/01, i noticed the front left side of the pertaining car sagging, car almost touching the tire. my mechanic looked at the problem, and diagnosed that the front left torsion bar was broken. upon ordering a new one, he was told that since this is a 1994 safari, we have to buy new torsion bars and arms for both side of the front suspension. reason being that gmc had since then re-designed this torsion bar system. in other words, we had to purchase the entire front torsion bar system, because of it being re-designed , although only the front left bar was broken. we don't have a problem with paying for were the problem lies, but i question the fact that gmc re-designed this piece, as well as that it is our cost. what reason could there be for re-designing such a piece. cosmetics? doubtfull! obviously there was some sort of mistake with the old design. should the customer therefor pay for this. we have been in touch with gmc about this, but get as much as a phone message back, stating that the car is beyond it's standard 36,000mls-3 yrs. warrantee. i feel however that this has no relevance to the issue. it is for this reason that i'm bringing this issue to your attention. we hope that you could shed some more light on this, and we do feel that we should be re-imbursed for costs other than the broken torsion bar. here is some contact info for you to work with: our mechanic, dewey's tire & auto repair llc, 603-356-5703; pontiac & gmc customer service, po box 33172, detroit mich., 48232-5172, reference # c-03448370. please do not hesitate to call me for any further information that i can provide you with. thank you so much for your time. a. van coesant. *ak |
