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NHTSA Complaint Number: 001068499 | Incident Date: Mar, 01 2001 |
Consumer's City: ROCKVILLE | Consumer's State: MD |
Vehicle Transmission Type: | Manufacturers Name: BMW of North America, LLC |
Model Name: X5 | Model Year: 2001 |
Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: WBAFA53511L | Date added to File: May, 25 2021 |
Date Complaint Received: Apr, 01 2001 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Jan, 31 2001 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 0 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: My husband and i have both experienced total brake failure with our brand new bmw x5. i experienced the brake failure two and a half weeks after purchase. we immediately took the vehicle to vob bmw for work. vob said they never found any problem, and claimed to have replaced the hydralic system. they had the car for 14 days. we picked up the vehicle on a march 15th. the brakes failed again, with my husband driving on the 17th. we had the vehicle towed to vob, where it is still sitting today 4/2/01. both brake failures were simular. my husband and i were both driving on dry pavement. it was shortly after turning the vehicle on, and we were both driving at a low rate of speed (approx. 35 mph). neither of us were doing hard breaking, rather just tying to slow the vehicle. upon pressing on the brake, the brake pedal went directly to the floor in both cases. the dealership still claims they cannot find a problem and will not do anything further. we have sent numerous certified letters to the manufacturer, and have not received a response. i just found out today, that this same situation accoured to a dr. living in the columbia md area. he was issued a new vehicle from his dealer. my husband and i assumed we had a lemon on our hand, however, now after learning of this other incidence i have to wander how many others this has happened to. |