Consumer Complaint Detail

BMW / X5 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001068499 Incident Date: Mar, 01 2001
Consumer's City: ROCKVILLE Consumer's State: MD
Vehicle Transmission Type: Manufacturers Name: BMW of North America, LLC
Model Name: X5 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WBAFA53511L Date added to File: May, 25 2021
Date Complaint Received: Apr, 01 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My husband and i have both experienced total brake failure with our brand new bmw x5. i experienced the brake failure two and a half weeks after purchase. we immediately took the vehicle to vob bmw for work. vob said they never found any problem, and claimed to have replaced the hydralic system. they had the car for 14 days. we picked up the vehicle on a march 15th. the brakes failed again, with my husband driving on the 17th. we had the vehicle towed to vob, where it is still sitting today 4/2/01. both brake failures were simular. my husband and i were both driving on dry pavement. it was shortly after turning the vehicle on, and we were both driving at a low rate of speed (approx. 35 mph). neither of us were doing hard breaking, rather just tying to slow the vehicle. upon pressing on the brake, the brake pedal went directly to the floor in both cases. the dealership still claims they cannot find a problem and will not do anything further. we have sent numerous certified letters to the manufacturer, and have not received a response. i just found out today, that this same situation accoured to a dr. living in the columbia md area. he was issued a new vehicle from his dealer. my husband and i assumed we had a lemon on our hand, however, now after learning of this other incidence i have to wander how many others this has happened to.