Consumer Complaint Detail

FORD / ESCORT / 1998

Recalls
1 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 001068843 Incident Date: Apr, 05 2001
Consumer's City: SANTA FE Consumer's State: NM
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: ESCORT Model Year: 1998
Vehicle Involved in a Crash: Yes Component's Description: Electrical system:wiring:front underhood
Vehicle Involved in a Fire: Yes Persons Injured: 1
Vehicle's VIN#: 3FALP113XWR Date added to File: May, 25 2021
Date Complaint Received: Apr, 06 2001 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: May, 31 1997
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My son was involved in an accident in which another vehicle hit his vehicle on the passenger side while he was making a left turn. my son's car spun 90 degrees and landed on the side of an embankment. the car did not flip and landed right side up. both airbags deployed. my son noticed smoke coming from the right side of the vehicle. luckily, he was not knocked unconsious and was able to get out of the car quickly. within less than 5 minutes, he noticed flames coming from the floorboard on the passenger side. the car was totally engulfed in flames within 10-15 minutes. if this accident had happened on a remote road and my son would of been injured more seriously, and not been able to get out of his car, and would have burned to death. i don't know what caused the car to start on fire. even the insurance adjuster said the car shouldn't have started on fire.*ak