Consumer Complaint Detail

JEEP / CHEROKEE / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001068924 Incident Date: Apr, 05 2001
Consumer's City: RUMSON Consumer's State: NJ
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CHEROKEE Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4FJ28S3SL Date added to File: May, 25 2021
Date Complaint Received: Apr, 08 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving my jeep cherokee last friday, april 6, 2000, i heard a sudden and drastic change in engine noise. the three bolts securing the front passenger side engine mount to the engine block had sheared off in the engine block. the engine had shifted so far in the engine compartment that the fan blades had struck the fan housing and seized up, breaking one of the blades off. since friday, i have done some research on the problem on the internet, and found many people who have experienced the same problem with their cherokees - the passenger side engine mount bolts shearing off under normal use. what is being done about this issue? i have been in contact with other jeep owners who have used this form to submit a complaint. is jeep going to be held responsible for this obvious defect? thank you, [xxx]. *ak parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).