Consumer Complaint Detail

VOLKSWAGEN / CABRIO / 1996

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001069376 Incident Date: Mar, 24 2001
Consumer's City: PARKLAND Consumer's State: FL
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: CABRIO Model Year: 1996
Vehicle Involved in a Crash: Yes Component's Description: Air bags:frontal
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 3VWBA81E3TM Date added to File: May, 16 2021
Date Complaint Received: Apr, 15 2001 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Nov, 30 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Upon low speed impact, 5 mph, both front airbags expanded causing minor burns and 'cuts' on passenger in front seat. since accident on 03-25-01, the dealer has yet to receive the needed replacement air bags-today's date, 04-16-01. in speaking with vwoa's engineering & parts depts, they said do not usually stock item in us and that the airbags responded "correctly" in deceleration mode. besides the cost of replacing the airbags, the damage to the vw was minimal (scratch on lt ft. fender & the need to replace the lt. ft. side marker). is there a problem w/these airbags? should they have gone off @ such a low speed? if so, they could have gone off in hitting a parking garage 'pylon', no? please inform me asap on why vwoa does not have parts in us! thank you, [xxx]. *ak parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).