Consumer Complaint Detail

PLYMOUTH / GRAND VOYAGER / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001070211 Incident Date: Apr, 27 2001
Consumer's City: WORCESTER Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND VOYAGER Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:differential unit
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4GP44L3YB Date added to File: May, 25 2021
Date Complaint Received: Apr, 29 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Just a minute or so after entering the mass turnpike, we heard a very loud bang, followed a few seconds later by a similar bang. we knew there were no potholes on the mass turnpike, so after i immediately pulled off to the side of the turnpike, i inspected all four tires, which were fine. i then noted that transmission fluid was pouring onto the surface of the road. the vehicle had to be towed from the highway to the garage. today i learned that a pin in the differential/ transmission unit had come loose, and that a larger pin therefore fell into the differential / transmission unit, where it was sheared in two and tore the aluminum casing around the differential / transmission unit to shreds. my mechanic said that he has seen at least ten vehicles with similar problems, and the dealership people indicated that this is a well-known problem with dodge caravans. if so, why hasn't daimlerchrysler had to recall these vehicles??? i feel fortunate only in that it was me rather than one of my teenagers who was driving when this occurred.*ak