Consumer Complaint Detail
OLDSMOBILE / SILHOUETTE / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 001070948 | Incident Date: Apr, 30 2001 |
| Consumer's City: BREMEN | Consumer's State: GA |
| Vehicle Transmission Type: | Manufacturers Name: General Motors, LLC |
| Model Name: SILHOUETTE | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Seat belts:front:anchorage |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: May, 13 2001 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 31 1998 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The driver side seat belt snapped without cause. oldsmobile refuses to stand behind the problem and fix it. the people i have spoken with at oldsmobile just fed the company line of "the warranty is for 3 years or 30,000 miles..." when i asked to speak with someone higher, they refused to put me through, stating that i would get the same answer. the dealership in our area which will be fixing the belt is charging us almost 200.00 dollars for this repair. this is an item that should never, ever break, and it did. oldsmobile sees nothing wrong with this and refuses to replace the belt free of charge. i am now concerned for the safety of my family in this vehicle. what other defective safety items are yet to rear their ugly head? when will i discover them? when i need them most? a defective seat belt could have been the difference between life and death should my wife had gotten into an accident. oldsmobile does not care. i will never buy another oldsmobile, nor will i ever buy another gm product because of this experience. when i told the representative from oldsmobile (the one who refused to allow me to speak with her supervisor) that i was speaking with an attorney to see if he could force the issue and get oldsmobile to take soem responsibility for building a vehicle with defective safety features, the woman said she could no longer talk to me and hung up. i hope that there is something that the ntsa can do to hold oldsmobile accountable in this, and any future defective safety equipment situation. it would be only right that they replace a defective seatbelt, irregardless of how long the warranty has been expired. someone needs to hold the manufacturers accountable before another firestone tire-like disaster occurs.*ak |