Consumer Complaint Detail

HYUNDAI / ELANTRA / 1999

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001071652 Incident Date: Apr, 19 2001
Consumer's City: NAPA Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Hyundai Motor America
Model Name: ELANTRA Model Year: 1999
Vehicle Involved in a Crash: Yes Component's Description: Seat belts:front:anchorage
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: KMHJF25F6XU Date added to File: May, 25 2021
Date Complaint Received: May, 22 2001 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Apr, 30 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was involved in a front end collision (i hit the back bumper of a pickup truck). although no damage occurred to the truck, my car ended up with almost $5,000 worth of damage. neither my air bags nor shoulder restraints worked. i ended up hitting my forehead on the front windshield causing some moderate to severe neck trauma. i reported the failure to hyundai and seem to be getting no help. they insist that there is no problem. i still can sit in my car and move my chest forward against the shoulder restraints as fast as i can and never have the even slow me down. however, if i use my hand to move the straps forward, they lock up immediately as they should. i spoke again to hyundai (1-800-633-5151 file #[xxx]) and they insist that it is normal to move forward like my restraints do. all i know is that my shoulder restraints do notand did not move forward in any other car i have driven in. something is wrong here. i would appreciate any help you can offer as i am very nervous about driving a vehicle that has proven to me to be unsafe. i look forward to any help you can offer. sincerely, [xxx]. *ak information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *js *tr