Consumer Complaint Detail

MERCURY / GRAND MARQUIS / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001072030 Incident Date: Mar, 31 2001
Consumer's City: WOODBRIDGE Consumer's State: VA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: GRAND MARQUIS Model Year: 1999
Vehicle Involved in a Crash: Yes Component's Description: Power train:automatic transmission:control module (tcm, pcm)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2MEFM74WXXX Date added to File: May, 25 2021
Date Complaint Received: May, 28 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The auto produced an uncontrollable skid while braking on a wet road and proceeding around a ramp. rather than proceed left while turning on the ramp requiring only a minor negotiation of a slight hilled and curved road, it proceeded into a right diagonal turn into the guard rail and would have plunged into the adjacent ditch absent the rail. it then bounced off the rail and rather than proceed straight as the steering wheel directed it with a slight turn of the wheel, it took a sharp left diagonally proceeding straight towards the median strip of oncoming traffic less than an approximate 1/4 of a mile away. it suddenly took a straight path after veering within 1/2 yard of the guard rail separating it from the median strip. it had been directed to go straight by the steering wheel much earlier before leaving the ramp. the car performed like an uncontrollable roller coaster off of its tracks.*jb