Consumer Complaint Detail

CADILLAC / CATERA / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001072379 Incident Date: Apr, 21 2001
Consumer's City: DAYTON Consumer's State: OH
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: CATERA Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: W06VR52R5VR Date added to File: May, 25 2021
Date Complaint Received: Jun, 01 2001 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jul, 31 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehichle quit running, when brake applied while cruise control was on, at 68mph in heavy traffic . coasted over to median. my husband was driving and pulled over to the left, had he gone to the right we would have been hit by the south bound traffic. when the engine failed. the car would not restart, making grinding noise when attempting to restart engine. called aaa for tow.(flat bed) left sitting in median in heavy traffic. local police stopped and osp also. in speaking with cadillac customer service we were told that there was a recall #00042 on this vehichle, of which we were never notified. i was told that bond and rubber hub pulley may fail. 04/25/2001. informed by cadilac dealer engine needs to be replaced.($9,500) this car can stop without prior warning when the engine fails. this could be a potential hazard when traveling at high speeds, possibly causing a serious accident. we were very fortunate! customer service at cadillac is not returning our calls or acknowleding the recall. how many people are having this problem with this car? depending on when this happens , such a failure could be a potential hazard. we have had the engine replaced through a private individual and it is available for inspection. the problem was that the bearings came out of the pulley that holds the timing belt. the belt was not broken....we need to know if our new engine, which also is from a '97 catera will have the same problem at 60,000miles...thank you for checking into this. fjf*ak