Consumer Complaint Detail

MERCURY / GRAND MARQUIS / 2001

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001072611 Incident Date: Jun, 04 2001
Consumer's City: Consumer's State: FL
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: GRAND MARQUIS Model Year: 2001
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic:foundation components
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 2MEFM75WX1X Date added to File: May, 16 2021
Date Complaint Received: Jun, 04 2001 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: May, 31 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Consumer was involved in a collision while driving 35mph, the passenger air bag deployed, however the driver air bag did not, consumer was injured and had to miss 47 days of work, ford sen consumer a refusal of liability stating that there was not enough impact force to trigger air bag deployment, this vehicle only had 190 miles at time of incident, however consumer no longer feels safe with it, dealer replaced the control module, no representatives ever came from ford to inspect vehicle, two recalls, 00v27 and 00v412, deal with air bag problems. *slc