Consumer Complaint Detail

FIRESTONE / WILDERNESS HT / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001073737 Incident Date: May, 14 2001
Consumer's City: ROCHESTER Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Bridgestone Americas Tire Operations
Model Name: WILDERNESS HT Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jun, 24 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There were 2 separate tire defects that after goin from 1 mazda dealer to 1 firestone dealer back to a second mazda dealer then finally had the problem tire replaced fee of charge by a second firestone dealer. the defective tire first dropped a 2inch by 2inch section of tread right off of the tire. it was located on the inside tread section and only in one spot. while i waited for the replacement tire to be ordered and received and guaranteed by the firestone dealer(2210 w ridge rd rochester ny 14626)that the tire was safe to drive on and no other problems should arise the tire began to rip along a seam on the sidewall directly opposite from the missing section of tread. this obviously could of lead to a tire failure or worse. the dealer appologized and quickly replaced the tire with a similiar tire except the new one has white outlined letters as per firestone dealer originals don't and they are only avalable from the mazda/ford factory????*ak (dot number: 0211224 tiresize: p235/70r16)