Consumer Complaint Detail

MERCEDES BENZ / MERCEDES BENZ / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001074077 Incident Date: Jun, 24 2001
Consumer's City: GREER Consumer's State: SC
Vehicle Transmission Type: Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: MERCEDES BENZ Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:manual transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBKK65F81F Date added to File: May, 25 2021
Date Complaint Received: Jun, 29 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The hydraulic hose on the clutch failed at the time the clutch was depressed to start the engine. the vehicle lurched forward as the engine started even though there is a clutch-starter interlock because the clutch had not disengaged. the clutch pedal was fully depressed but the clutch was still engaged, leading to this unsafe condition. after turning off the engine and putting the gear shift in neutral, the car was restarted but the clutch pedal remained at the depressed position and never came up. upon removing the car from the garage, there was a pool of hydraulic fluid on the floor. mercedes had to tow the car in and replace the hydraulic hose. this hose did not display any signs of abrasion or damage and had failed internally on a vehicle with only 300 miles on the odometer. luckily, the failure happened with the car sitting in the garage but there is an unsafe condition that does allow the car to lurch forward when starting. this was a manufacturing defect and there could be other vehicles outfitted with the same hydraulic hose from the same mercedes supplier. if the clutch had failed while driving at highway speeds, it would have been very unsafe to maneuver the vehicle without any control or power.