Consumer Complaint Detail

FORD / AEROSTAR / 1994

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001074102 Incident Date: Jun, 20 2001
Consumer's City: DOTHAN Consumer's State: AL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: AEROSTAR Model Year: 1994
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMCA11U6RZ Date added to File: May, 25 2021
Date Complaint Received: Jun, 30 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 1996
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving in the smoky mountains in nc the transmission overheated and poured out transmission fluid. the van began to smoke and i pulled over in a dangerous place. i decided to turn around (also in dangerous place) i went back to cherokee, nc and a mechanic said this was a common problem for areostars. he said many people get ripped off by untrustworthy mechanics. while traveling over the mountains we saw three other areostars with the same problem. two were being towed by wreckers. areostar owners need to be notified of this problem. that the transmission will overheat under a load and transmission fluid will be lost. we were very upset by this and our vacation was ruined. but because we found a good mechanic we were not ripped off. i cannot say the same about the other vans that we saw being towed from the mountain and we were only there for a couple of hours and saw three others in trouble.*ak