Consumer Complaint Detail

MERCURY / SABLE / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001074107 Incident Date: May, 30 2001
Consumer's City: OTISVILLE Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: SABLE Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MELM55U7VA Date added to File: May, 25 2021
Date Complaint Received: Jun, 30 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Had car in garage several times over 1 1/2 year for engine light, always code po3o3-misfire cylinder 3, dealer always found something wrong so it seemed, light contined to come on. finally, at 81,000 driving on highway engine light flashes, lose all power, pull over, coolant blown all over engine, car towed to dealer, find it is blown head gasket, engine damage, need new engine. told vehicle overheated several times, never once did it overheat while driving it. find numerous problems with these cars and head gasket problems, aske questions of dealer and ford motor co. never a straight answer, just "not your car" and "it's not under warranty, we can't help you" now owner must pay 3200 + to replace engine and add coolant bypass system to new engine because of problems with the engine coolant system. ford motor co. taking no responsibility at all. read numerous reports of blown heads, blown engines, coolant problems. need anwers, please!!!! no one is cooperating at all.*ak