Consumer Complaint Detail
FIRESTONE / WILDERNESS HT / 9999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 001074498 | Incident Date: Jul, 03 2001 |
| Consumer's City: SAN ANTONIO | Consumer's State: TX |
| Vehicle Transmission Type: | Manufacturers Name: Bridgestone Americas Tire Operations |
| Model Name: WILDERNESS HT | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Tires:sidewall |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Jul, 05 2001 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The right rear tire sidewall completely separated form the remaining part of the tire on 4th of july, 2001, as my family and i were returning home at approx. 8:25 pm on i-37 n to san antonio. before the tire seperated, my fiance and i heard a very loud grinding noise- during which time i immediately let off the gas. about 30 seconds after we first heard the noise, the truck violently fishtailed in the rear end, and i proceeded to gently apply the brakes until we came to a stop. that night while i was working my nightshift- i contacted ford motor company who told me to speak to my dealership. the following morning, my dealership informed me that this new tire had seperated due to a small puncture in the tread. firestone refuses to replace this new tire, as this truck was sold to me without road hazard coverage on this tire. i am very upset because this is a safety issue- i have had other flats on other vehicle that i owned without the tires seperating while driving. please investigate this matter- i fail to believe that this is the normal reaction of a tire with a minor 2mm punction in the tread. my tire mechanic where i took this tire to obtain a 3rd opinion agrees with my assessment in this matter. i value his judgment above all, he has nothing to gain by giving me a false statement, whereas my dealership, and firestone obviously have plenty to lose in admitting that this tire may be a manufacture's defect. (dot number: w2uuipo140 tiresize: p225/70r15) |