Consumer Complaint Detail

MERCEDES BENZ / MERCEDES BENZ / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001075590 Incident Date: Jun, 12 2001
Consumer's City: WAKEFIELD Consumer's State: MA
Vehicle Transmission Type: Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: MERCEDES BENZ Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBHA28E6VA Date added to File: May, 25 2021
Date Complaint Received: Jul, 19 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I leased the car as new in 1997 for 3 years. last august, 2000, i purchased the vehicle outright. one month ago, i started getting water leaking under the dashboard, passenger side when it rained. dealership states it not a reported defect, which i have doubts to be true. mercedes took my complaint, but they told me it was an outside t caused that, like wind and rain. this rain shorted the srs (supplemental restraint system, ie. airbags) which the box is located under the passenger seat, and i had electric seats! pay $40,000. for a (supposedly) quality car and all they can do is unclog the drain holes, so this could happen again!! ridiculous. the issue presents a safety problem whereby the airbags will not activate in an accident! this to me, is a manufacturer's defect. and there is no warning of this in the vehicle manuals.*ak