Consumer Complaint Detail

HONDA / PRELUDE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001075915 Incident Date: May, 14 2001
Consumer's City: SAN GABRIEL Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: PRELUDE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JHMBB6246WC Date added to File: May, 25 2021
Date Complaint Received: Jul, 23 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Auto transmission new technology, gears can be upshifted or downsifted manually. when the transmission shifts into 4th. it won't catch and would just rev. transmission shifted hard (jolting) throughout the gears. reverse won't catch until after the car starts to roll in reverse direction. scraping metal noises could be heard when the car starts moving in idle. transmission also produce whuffing, an rc noise while in park or in neutral- a sign of transmission being shot. failure of 4th gear and the ongoing symptoms makes the car a harzard on the road because of the unpredicatable jolts in shifting or the gear not catching when speed is required while driving especially on the freeway. this is not an isolated incident. many auto prelude owners are having this problem. honda has taken care of customers with transmission problems if they were still under warranty 3years or 36000miles or if they bought honda care, extended warranty 6years or 100,000 miles. honda wasn't able to assist me with my problem. the service rep told me to trade in the car and get rid of it because it cost $4000 for a rebuilt tranny. so, i'm looking at about a additional $4000 plus labor to have it fixed. reliability, quality product has always been a trait and reputation of honda, i'm am very disappointed in the defective manner the transmission was built. i have not heard normally of other autos having their auto tranny shot at barely over 50,000miles, not even 3 1/2 years old. prelude cost about $25000, so $4000+labor is almost 20% of the car cost. just plain unreasonable!!! i have endured long emotional hours in trying to resolve this financially burdensome situation. the car was bought brand new, i'm very happy with the car...just wishing that i bought a manual prelude instead because of this poor worksmanship and production of the tranny. once again, this is not an isolated case....i can get in touch with many people on the internet with the same situation. thank you *sigh. " *ak