Consumer Complaint Detail

CHRYSLER / CIRRUS / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001076047 Incident Date: Jul, 15 2001
Consumer's City: LAKE OZARK Consumer's State: MO
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CIRRUS Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Suspension:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1C3EJ56H3VN Date added to File: May, 25 2021
Date Complaint Received: Jul, 24 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have taken this car to the dealer right before the 36k warranty was expired complaining of a sweak coming from the driver front left. they told me there was nothing wrong and that if it get worse to bring it back even after the warranty expires. i have since relocated and the problem has gotten significantly worse, the dealer i listed on the prior page will not do anything about it until i talk to chrysler because the warranty is expired. however, the customer service number for chrysler is busy all day long everyday and is impossible to get through to someone. the number i have been dialing is 1-800-992-1997 and i have called at all different times during the day on multiple occassions and i always get a busy tone, in the mean time my car is getting worse and i don't know where to turn.... the problem is with the lower control arm ball joint not holding lubrication according to an independent repair shop i took the vehicle to after mike shepherd supposedly lubed something and then assured me that the problem was resolved when infact they didn't even lube anything close to the problem according to this other repair shop. can you offer me any help?? possibly another number to get through to chrysler??*ak