Consumer Complaint Detail

FLEETWOOD / DISCOVERY / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001076427 Incident Date: Jul, 13 2001
Consumer's City: CLYDE Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: FLEETWOOD ENTERPRISES, INC.
Model Name: DISCOVERY Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Structure:body
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4UZ6XFBC9WC Date added to File: May, 25 2021
Date Complaint Received: Jul, 28 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was going up the steps getting into my motorhome, and i used the grab handle to pull myself up and it came apart in my hands, i fell backwards, i was lucky enough to catch myself before i fell down. had this happened to an older person it could of been real bad. the pull handle is made of clear plastic and it appeared to have stress cracks/marks in the plastic. i saved the old piece. i contacted the mfg. fleetwood at their customer service number 800-322-8216 and spoke with "michael" who informed me it was only guaranteed for one year. i belong to "the discovery owners association" which we have about 1700 coach owner members and thru our web site, web master bob cook e-mail cookrd1@juno.com, he informed me of numerous failures of the outside door grab handle. i feel this is a hazzard to the elderly coach owners as well as the younger ones too. fleetwoods attitude is not a concern about this item. the plastic evidently put under a stress when its made. this problem has also been forwarded to jim pourroy of riverside, california a technical service trainer with fleetwood phone 909-274-2000.*ak