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NHTSA Complaint Number: 001076543 | Incident Date: Jul, 22 2001 |
Consumer's City: WASHINGTON | Consumer's State: DC |
Vehicle Transmission Type: | Manufacturers Name: Toyota Motor Corporation |
Model Name: RX300 | Model Year: 2000 |
Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: JT6GF10U5Y0 | Date added to File: May, 25 2021 |
Date Complaint Received: Jul, 30 2001 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Feb, 29 2000 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 0 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: I experienced around 15,000 mileage a noise when applying brakes very similar to the road surface changing from smooth to rough. i assumed since the vehicle had just been in for service that the brakes/brake system had been adjusted and that it was noise was normal. the noise as i continued to drive increased when applying brakes and graduated to also a vibration in the steering wheel when application. it wasn't until a relative indicated to me that the sound was not normal did i take the vehicle in for service. i was told that the noise and vibration was due to rotor surfaces that needed to be turned. i was also told that it was due to stop and go driving. i stated to the service representative that i did not think it was normal for the brakes to have even wear and the rotors to have bluing spots that i observed. i also indicated that 99 percent of my driving was highway and not stop and go. i asked the service technician to contact lexus customer support and they agreed that the problem was due to normal wear. i do not. i think these vehicles have a problem with the braking/rotor systems and that the customers was being charged for a defects. i was charged $277.40 to resurface rotars. i think that the problem that initially started at 15,000 miles is the result of defects in the braking system and not driving habits and traffic conditions.*ak |