Consumer Complaint Detail

BMW / BMW / 2001

Recalls
1 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 001077349 Incident Date: Jun, 14 2001
Consumer's City: WETHERSFIELD Consumer's State: CT
Vehicle Transmission Type: Manufacturers Name: BMW of North America, LLC
Model Name: BMW Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system:radiator assembly
Vehicle Involved in a Fire: Yes Persons Injured: 1
Vehicle's VIN#: WBAAV33431E Date added to File: May, 16 2021
Date Complaint Received: Aug, 06 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: One month after delivery of brand new bmw 325 xi, it overheated and was towed due to a defective cooling fan. new country motor cars claimed to have replaced the defectice cooling fan with a "post-recall" cooling fan. one month later, it overheated again. this time, the coolant thermostat was replaced. one week later, it overheated for the third time. again, the fan was replaced. in sum, my brand-new bmw overheated (was towed, serviced etc.) three times in a two-month period and the dealership and the manufacturer have refused to either give me my money back or provide me with a replacement car.